Empathy is a great communication skill in that a person is sensing the emotions of others. Having empathy allows people to connect and build camaraderie and kindred spirit among each other. A lack of empathy will cause stress or become a barrier to a working relationship. When there is a lack of empathy, many […]
The Power of Empathy in Business
Empathy can transform leaders into powerful change agents, but it can also transform the business itself. In a recent study of more than 600 companies, results showed that those companies who focused on organizational health and understood their employees yielded twice as much financial performance as those who did not (Keller & Price). Although […]
My Empathy Experience: Trying on Other Shoes
There I was; the Vice President of a community hospital standing in a borrowed uniform from the environmental services department. It was dull and dingy and I felt dreary just wearing it. My mentor for the day, “James,” didn’t seem to mind his attire. I followed him for a full 9-hour shift while taking […]