What Errors Say About Leadership & Culture Have you ever witnessed an epic failure in patient care? Maybe it’s a faux pas on the part of the providers. A breakdown in the caregiver’s communication chain. Conflicting care protocols causing the perfect storm. Maybe someone simply dropped the ball and made a human error. What happens […]
A Word for 2017
Don’t Just DO One of my favorite things to do at the beginning of a brand new year is to envision what I’d like the new year to be. To think about the way I want to live and feel and lead in the new year. Sometimes I think of goals. Maybe I look […]
The Truth about the Holidays in Healthcare
The Truth about the Holidays in Healthcare Life on Loud It’s the most wonderful time of the year. But sometimes, it’s also the hardest time of the year. During the holidays – whether you are a provider or a recipient of care – the relational and emotional burden can be amplified. Healthcare providers have […]