Core Values Healthcare and many other organizations display their Mission, Vision, and Values adopted and approved by Leadership and/or their Board of Trustees. These statements are typically on a wall near a hospital entrance and other strategic locations within the organization for the public to view. The are there because these values have been […]
Finding My Tribe at The Malcolm Baldrige Quest for Excellence
The Malcolm Tribe Recently, I had the opportunity to attend the Malcolm Baldrige Quest for Excellence conference held in Baltimore, Maryland. It was an amazing conference that recognized excellence in organizations that make a conscious decision not be average, but to become a leader and world class in their industry. A few hours after […]
Recognizing Mediocrity in Medicine
We have a major problem to solve. The problem of widespread mediocrity in medicine. Although many Americans feel that their healthcare system is the best in the world, global health statistics tell a different story. For example, many articles refer to the cost of healthcare and the risk within the healthcare industry. Just googling […]